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Personal Lines Customer Service Representative

Company: Benson, Young and Downs
Location: Harwich Port
Posted on: July 29, 2022

Job Description:

Job DescriptionIf you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as Insurance client advisor is for you!Benson, Young, and Downs has been successfully satisfying the insurance needs of Cape Codders since 1902.? Our success and continual growth depends on what we can do for our clients.? We are also so proud to maintain the friendly, personalized service our customers have come to appreciate and expect from their local insurance agency.


Base salary based on experience (negotiable)Flexible work arrangementsHealth InsuranceLife InsurancePaid HolidaysPaid Time Off (PTO)Dental InsuranceVision InsuranceWeekends OffHolidays Off401K PlanHealthcare Spending AccountCareer Development & GrowthPaid Volunteer DaysTeam Building ActivitiesHands On TrainingProfessional Work EnvironmentOffice Snacks & Coffee


  • Providing high-quality service to personal lines clients
  • Maintaining existing client accounts
  • Responding to and resolving client questions and concerns
  • Recommending additional coverage as appropriate
  • Processing standard and surplus renewals
  • Developing and servicing new client relationships?


    • The ability to solve problems and make analytical decisions
    • Strong computer skills including the MS Office Suite
    • Superior attention to detail and organizational skills
    • Motivation for continuous improvement nd growth
    • Flexibility to travel between Harwich, Wellfleet and ProvincetownNice-to-have experience:
      • One year of experience working in a Personal Lines CSR role
      • Experience quoting Homeowners, Flood and Automobile insurance
      • Experience with SinglePoint

Keywords: Benson, Young and Downs, Nantucket , Personal Lines Customer Service Representative, Sales , Harwich Port, Massachusetts

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