Operations Technologist

Company: Fidelity TalentSource
Location: Boston
Posted on: May 15, 2025

Job Description:

Technical Operator, HTS Managed Events

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Operator to work in Fidelity's Enterprise Infrastructure Group in Boston, MA.Technical Operator This unique position will provide multi-purpose room operation for events held locally at the 245 Summer Street, Boston. This position will support the High Touch Services Managed Events team and will work directly with the larger team to support both local and virtual events. There are 4 physical multi-purpose rooms at this location, each with control rooms containing audio and video mixers, camara controllers, and full room systems to operate the room. The position is expected to review scheduled events, coordinate with the virtual team, attend planning meetings, secure and ultimately be accessible throughout the live event. The position requires pre-production calls, reviews and testing, and confirmation of meeting details. The position will provide the Managed Event team with a direct contact to handle the technical support of the physical MPRs in Boston.
The Team
This position will work with Fidelity's High Touch Services team, specifically within the Managed Events team. The High Touch Services team is a small versatile technical team of @40-50 associates. The Managed Events team consists of 15 associates that work across High Touch Services to provide Live and Virtual Event Production, Board Support, Company Meeting Support, Client Sales Engagements, and Customized Technology Solutions.
The Expertise You Have
3+ years of live event, audio visual, or technical support role.
A communication leader.
An organizational professional.
The Skills You Bring
Operations of Video and Audio mixers, camera control, A/V routing.
Video conferencing knowledge (Zoom preferable)
Coordination/Production of Live Meeting/Event
Deep technology knowledge and interests
PC support knowledge
The Value You Deliver
Providing the expertise to ensure Live Events are performed perfectly.
Physical availability to support 245 Summer Street location.
Continuously evaluating and innovating with the aim to make the MPRs a "World Class" experience.

Keywords: Fidelity TalentSource, Nantucket , Operations Technologist, Other , Boston, Massachusetts