Citizens Teller - Summer
Company: Citizens Financial Group
Location: South Dennis
Posted on: June 18, 2022
Job Description:
Starting Salary: $16 / hour and upTransactions arent at the
heart of banking relationships are. Thats why were not looking for
just any teller. Were looking for Citizens Tellers. What sets these
colleagues apart? You look customers in the eye and greet them in
the branch lobby with a smile just like you would a friend or a
neighbor. Whether youre processing transactions or collaborating
with your branch team to meet a customers needs, you provide a
memorable, meaningful experience to every customer, every day.Are
you a great listener? Do you enjoy meeting new people or
strengthening existing relationships? If so, youre Made Ready to be
a Citizens Teller. It takes an energetic attitude, an ability to
listen intently and a desire to get to know your customers who they
are, what they need, which ones want to get in and out quickly vs.
those who want to catch up. Using your knowledge of our
award-winning mobile app and online banking options, youll simplify
banking for your customers. You will confidently cash checks,
process withdrawals and deposits. You pride yourself in giving
every customer the level of care they deserve, including referring
them to the right banker who can handle more complex requests.What
you'll do
- Be the face of Citizens; be professional, friendly and helpful
with every interaction
- Welcome customers when they walk into the branch
- Talk with customers in the lobby and the teller line to
understand the purpose of their visit
- Make customers feel cared for while you process
transactions
- Introduce customers to new, more efficiently ways of banking
like mobile, online and ATMs
- Build relationships with customers so you can anticipate their
financial needs
- Introduce customers to a banker when more complex requests
arise
- Comply with all financial policies and procedures, state and
local laws and regulations
- Take advantage of training and coaching to grow into a Citizens
Banker or another exciting role
- Bring your positive energy and confidence to Citizens and its
customers every day What you'll get
- Meaningful work & relationships Youll help customers with
important financial decisions that impact their lives like building
a business, buying a house, paying for school or helping them
realize their long-term financial goals. Colleagues and leadership
listen to your ideas and feedback.
- Commitment to community Youll flourish in a diverse, friendly
and supportive workplace that lets you give back to the community
through volunteering and donating to causes that are important to
you
- Recognition & reward Youll see your hard work rewarded with
promotion, growth and new opportunities
- Training & development Youll grow your career through training,
coaching, career planning and development that will enable you to
branch off in any direction your talents and interests take
you
- Exceptional benefits Youll have access to medical and dental
insurance, a 401K with corporate match, tuition assistance and
discounts on student loan refinancing. Youll also get a discount on
thousands of gyms, studios and fitness centers. Qualifications :
- High School degree or GED required
- Minimum of 1 year cash handling experience in a retail or
banking environment
- Minimum of 1 year demonstrated customer experience,
recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to
enhance the customer relationship
- Commitment to build relationships through in-person customer
interactions
- Ability to problem solve and provide solutions to customer
issues
- Comfortable with using digital technology to support the
delivery of business goals
- Ability to build strong relationships with teammates, business
partners and specialists through collaboration
- Energetic, detail-oriented and ability to multitask
effectively
- Ability to work branch hours, which can include weekends and
evenings Hours and Work Schedule Hours per Week: 40 Work Schedule:
Varies with branch needs and may include weekends and evenings
Keywords: Citizens Financial Group, Nantucket , Citizens Teller - Summer, Other , South Dennis, Massachusetts
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