Client Care Associate (Seasonal with potential for year round)
Company: Cape Cod Veterinary Specialists
Location: South Dennis
Posted on: June 12, 2021
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Job Description:
The Client Care Associate is a member of the Customer Service
Team. The Customer Service Team leverages all aspects of our
hospital including doctors, patients, clients, our referral
community, and all hospital staff positions. This is a full time,
seasonal position but has the potential to evolve into a full time,
year round position for the right candidate. Duties include entering clients/patients into our practice
management system, processing payments, scanning/ faxing,
processing patient discharges, checking that laboratory results are
entered into patient records, and helping with patient needs such
as walks and some out-patient treatment needs. The team goal for a
successful applicant is that each individual will become proficient
not only in the typical CCA tasks but will grow and develop
additional customer service, nurse technical, and financial
skills. The candidate should consistently contribute to a spirit of
pride and excitement in that each employee is part of a team
practicing excellent medicine with a high standard of patient,
client, and referring veterinarian care. Flexible schedule includes
some days, nights and weekends. Qualifications: Experience in customer service with preference for experience in
the veterinary profession Professional, pleasant, engaged, clear communicator who is
attentive and respectful to referring veterinarians, clients, and
co-workers. Must be able to balance multiple tasks, be confident, and
prioritize tasks appropriately. Willingness and capacity to learn computer related programs such
as (Word, Excel), office equipment (fax machine, copy machine,
credit card) and veterinary software (DVMax). Must possess basic math skills to determine proper deposits and
process payments Please apply online by uploading your resume to https://capecodvetspecialists.com/careers/
or send your resume to recruiting@capecodvetspecialists.com. Please Note: Applicants being considered for hire must pass a
drug test before beginning work after receiving an offer of
employment. This ten panel drug test does not include testing for
THC (Marijuana). Applicants will be required to complete online
paperwork authorizing the drug test and will be directed to choose
a Quest Diagnostics facility convenient to them. Refusal to submit
to testing will result in disqualification of further employment
consideration.
Keywords: Cape Cod Veterinary Specialists, Nantucket , Client Care Associate (Seasonal with potential for year round), Other , South Dennis, Massachusetts
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