Front Desk Agent
Company: Wequassett Resort and Golf Club
Posted on: May 3, 2021
Cape Cod's only Forbes Five Star Resort is seeking a Front Desk
Agent. Responsibilities include:
- Welcome guests, check guests in and out
- Provide personal service for guests of the hotel
- Answer phones and utilize hotel computer systems and
- Resolve billing issues/ charges to guest folios
- Handle service requests taken in person and over the phone
- Communicate with other departments to ensure all guest needs
- Make guest room reservations and modify guest room
- Be knowledgeable about the resort, its services and the
- Inform guests about the property its features, its services and
Good communication and organizational skills are required.
Demonstrated computer skills are also required. Experience in the
service industry is preferred.
Keywords: Wequassett Resort and Golf Club, Nantucket , Front Desk Agent, Other , Chatham, Massachusetts
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