Greeter/Screener

Company: Nantucket Cottage Hospital (NCH)
Location: Nantucket
Posted on: November 22, 2020

Job Description:

Per Diem, Temporary



Job Summary

Provides accurate and timely information and services to staff, patients and visitors in a polite, professional, and friendly manner in accordance with safety and customer service standards. Screens all staff, patients and visitors to aid in the continued safety of all in Nantucket Cottage Hospital.
General Responsibilities

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Actively greets patients, family/visitors, and staff in a polite, professional, friendly, and welcoming manner
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Screens staff, patients and visitors as indicated by hospital procedure and provide information and direction as appropriate. This may include asking a series of screening questions, taking a temperature, providing technological support, utilizing application screening tools, etc.
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Communicate and enforce entrance policies which may include universal masking and visitor restrictions.
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Assists with patient and family/visitor inquiries and requests by actively listening and clearly responding.
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Works in collaboration with all staff and volunteers to ensure patients, family/visitors, and staff receive accurate, timely, and service-oriented assistance.
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Performs other duties as assigned.



Credentials and Experience Required

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High School diploma or GED required. * Demonstrates excellent Customer Service skills.

Special Requirements

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Must be available to work in the case of a declared hospital emergency.

The hospital does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability.

Keywords: Nantucket Cottage Hospital (NCH), Nantucket , Greeter/Screener, Other , Nantucket, Massachusetts