Senior Product Manager – Cloud Security SaaS Platform
Company: Johnson Controls
Location: Westford
Posted on: June 29, 2025
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Job Description:
Build your best future with the Johnson Controls team As a
global leader in smart, healthy and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places and the planet. Join a winning team that enables you
to build your best future! Our teams are uniquely positioned to
support a multitude of industries across the globe. You will have
the opportunity to develop yourself through meaningful work
projects and learning opportunities. We strive to provide our
employees with an experience, focused on supporting their physical,
financial, and emotional wellbeing. Become a member of the Johnson
Controls family and thrive in an empowering company culture where
your voice and ideas will be heard – your next great opportunity is
just a few clicks away! What we offer Competitive salary and bonus
plan Paid vacation/holidays/sick time Comprehensive benefits
package including 401K, medical, dental, and vision care -
Available day one Extensive product and on the job/cross training
opportunities with outstanding internal resources Encouraging and
collaborative team environment Dedication to safety through our
Zero Harm policy Check us Out: Day in the Life of the Building of
the Future https://youtu.be/pdZMNrDJviY What you will do Johnson
Controls is seeking a motivated and detail-oriented Senior Product
Manager to join our Cloud Security SaaS Platform team, focusing on
cloud-based access control and video surveillance security
solutions. As a mid-level individual contributor, you will play a
crucial role in the development and management of our cloud
security Software-as-a-Service (SaaS) product line, ensuring it
meets market needs and drives business growth. We prefer to have
this individual onsite in our Westford, MA, facility, so this would
be a perfect role for someone commuting distance to Westford, MA,
or able/willing to relocate. How you will do it Product
Development: Collaborate with engineering, design, and other
cross-functional teams to develop and enhance access control and
video surveillance cloud security products. Ensure products meet
quality standards and customer requirements. Market Research:
Conduct market research to understand customer needs, industry
trends, and competitive landscape. Use insights to inform product
strategy and development. Product Roadmap: Develop and maintain a
product roadmap that outlines key features, enhancements, and
timelines. Prioritize initiatives based on business value and
customer impact. Customer Engagement: Engage with customers to
gather feedback, understand pain points, and validate product
concepts. Use customer insights to drive continuous improvement.
Performance Metrics: Define and track key performance indicators
(KPIs) to measure product success. Use data-driven insights to make
informed decisions and optimize product performance Documentation
and Training: Create and maintain product documentation, including
user guides, technical specifications, and training materials.
Support sales and marketing teams with product knowledge.
Stakeholder Communication: Communicate product updates, progress,
and challenges to stakeholders. Ensure alignment with business
goals and manage expectations. What we look for Bachelor’s degree
in Computer Science, Engineering, Business, or a related field. 7
years of experience in Product Management, preferably in the
physical security product industry, access control, video
surveillance, or cloud SaaS and IoT products. Strong understanding
of access control technologies, video surveillance systems, and
cloud SaaS subscription business models. Excellent analytical,
problem-solving, and decision-making skills. Strong communication
and interpersonal skills, with the ability to work effectively in a
collaborative environment. Experience with agile methodologies and
product management tools. Ability to manage multiple priorities and
thrive in a fast-paced environment. Travel up to 20%.
Keywords: Johnson Controls, Nantucket , Senior Product Manager – Cloud Security SaaS Platform, IT / Software / Systems , Westford, Massachusetts
