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Farmhand Concierge

Company: Bartlett's Ocean View Farm
Location: Nantucket
Posted on: September 22, 2018

Job Description:

Primary Responsibilities:

Performs any

functions necessary, within scope of authority and expertise, to provide the

highest level of customer service and responsiveness to the needs of

individuals, families, businesses, and organizations served by the Farm.

  • Provides

    courteous and attentive service to customers by answering questions, answering

    phones and sampling product. Keeps

    familiar with retail layout and stays knowledgeable about retail items in order

    to answer questions. Ensures the highest level of service, environment, and quality

    product is provided. Builds customer

    relationships and ensures a positive experience for every visitor in the store.
  • Responsible

    for keeping counter areas clean and orderly.

    Assists in keeping the retail facilities clean and organized, including basic

    bathroom maintenance.
  • Other

    responsibilities including, but not limited to bagging groceries, cart

    retrieval, maintaining neat and orderly work spaces and sometimes assisting

    customers to their cars with purchases.
  • Communicates,

    as necessary, to retail manager or supervisor when product needs replenishing.
  • Assists

    retail stockers in maintaining and stocking product displays if needed. Ensures products are clean, organized,

    properly labeled, and fully stocked.

    Periodically examines products to remove old or damaged items.

    The above is a

    description of the ordinary duties of the position. It should be expected that from time to time,

    other duties both related and unrelated to the above may be assigned, and

    therefore, required.

    Position Requirements:

    Previous customer service

    experience, preferred. Must demonstrate

    excellent interpersonal skill.

    Familiarity with the Farm and Island is preferred. Must possess strong work ethic. Requires an

    ability to stand for long periods of time and occasionally lift up to 30 lbs.

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