Hotel Assistant General Manager

Company: The Sydney
Location: Edgartown
Posted on: March 16, 2023

Job Description:

We are looking for an experienced Assistant General Manager with solid leadership abilities who can grow with us. You will collaborate with our General Manager to plan and oversee the hotel's daily operations, and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry. Apply today if this sounds like an exciting new opportunity for you!

Full-time Seasonal

Start date: March 15th

Responsibilities:

Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
--- Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
--- The high-quality care, well-being, and overall recognition of our guests. Making sure that each guest experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise
--- Directly oversee the Front Desk, Reservations, and Housekeeping

Qualifications:

This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
Previous experience managing a team is required; preferably in a hospitality role such as department manager
Have superb communication skills, organizational skills, and problem-solving skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 3 or more years of experience working in the hospitality field


About Company:
Formerly a magnificent Victorian home built in 1892 by Captain Charles W. Fisher, The Sydney was renovated and refreshed in 2015 and expanded in 2018. This chic jewel, located in the heart of Edgartown, includes the renowned l'etoile restaurant and features 8 stylish accommodations in the original Captain's House and 14 guest rooms in the island's newest hotel building. The Sydney is your key to an exclusive and relaxing Martha's Vineyard vacation in the heart of downtown Edgartown. Step outside our front door and you are on Water Street, one of the village's most sought-after addresses. Specialty shops, galleries, and gourmet restaurants line the street. The famous Edgartown Harbor is one block away.

Keywords: The Sydney, Nantucket , Hotel Assistant General Manager, Hospitality & Tourism , Edgartown, Massachusetts