Customer Service - Whole Foods - Located in Hyannis, MA

Company: Whole Foods Market
Location: Barnstable
Posted on: May 14, 2022

Job Description:

Located in Hyannis, MAWere offering $500 to part-time Team Members and $1,000 to full-time Team Members hired between May 2nd and May 30th, 2022 at this location. To be eligible, the Team Members must remain continuously employed from their offer acceptance date to their 90th day of employment and work an average of at least 16 hours per week during that 90-day period. The sign-on bonus will be paid out in one lump sum payment following the 90-day period in accordance with applicable law and is subject to applicable taxes and other withholdings. Beginning May 30, 2022, all current and visiting hourly Team Members will begin receiving an additional $2.00/per hour seasonal pay premium for each regular hour worked. This premium pay will be included in any applicable overtime and holiday wages. Note: You are only eligible for the seasonal pay premium for hours worked at Hyannis from 5/30/22-9/18/22. Hours worked at other Whole Foods Market locations, will not be eligible to the receive seasonal pay premium. Here is a list of our Team Departments and the kinds of Team Member roles you may be considered for: Prepared Foods: Cook (Prep, Pizza), Team Member (Deli Counter, Sandwich Maker, Hot Food/Salad Bar Runner), Dishwasher Bakery: Baker, Cake Decorator, Team Member (Counter service, Packaging, Coffee) Customer Service/Store Support: Cashier, Cashier Assistant (Bagging, Carts) Grocery: Team Member (Stocking frozen, dairy, bulk items) Day and Overnight shifts Whole Body: Team Member (Stocking vitamins, supplements, body care, clothing, gifts) Meat: Team Member (Counter service, Oven ready prep), Meat Cutter Seafood: Team Member (Counter service, Oven ready prep) Specialty (Beer/Wine/Cheese): Team Member (Pub Service, Cheese Cutting/Wrapping) Produce/Floral: Team Member (Stocking, Floral Arrangement), Production(Fruit Cutting)Apply today and check your email for next steps!Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and modelssuggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performsother duties as assigned by store, regional, or national leadership.Job Skills
  • Ability to sell proactively.
  • Ability to learn basic knowledge of all products carried in department.
  • Ability to visually examine products for quality and freshness.
  • Proactively reads labels and familiarizes oneself on various products.
  • Ability to perform simple math (addition, subtraction, multiplication, and division).
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members,customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.Experience
    • No prior retail experience required.Physical Requirements/Working Conditions
      • Must be able to lift 50 pounds.
      • In an 8-hour work day: standing/walking 6-8 hours.
      • Hand use: single grasping, fine manipulation, pushing and pulling.
      • Work requires the following motions: bending, twisting, squatting and reaching.
      • Exposure to FDA approved cleaning chemicals.
      • Exposure to temperatures: 90 degrees Fahrenheit.
      • Ability to work in a wet and cold environment.
      • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
      • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
        At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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