Scheduler
Company: ComForCare Home Health Care - Canton
Location: Norwood
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) 401(k) matching
Paid time off Looking for individuals to join our home care family.
At ComForCare Home Care we value our employees like family. We
celebrate success and have fun. Our focus is to help our clients
and employees live their best lives possible. *Each office is
independently owned and operated. POSITION SUMMARY Performs
clerical/scheduling activities that facilitate Agency operations.
These activities include coordination of employee schedules with
client wants/needs, processing intake information, and
communication with referral sources. REPORTS TO: Operations
Manager/Administrator QUALIFICATIONS High school graduate; advanced
education desirable. Current staffing experience, preferably
staffing for a temporary Agency or in-home health. Knowledge of
medical terminology or a general medical background desirable.
Demonstrates strong verbal, written, and interpersonal
communication skills. Computer literate or willing to be trained on
a personal computer. Speaks, reads, writes and comprehends English.
Demonstrates time management, organizational skills, and ability to
function with minimal direction. ESSENTIAL FUNCTIONS/AREAS OF
ACCOUNTABILITY Maintains schedule for services requested and
provided to agency clients. Assures that cases are filled within
established time frames. Completes documentation (paper or
automated system). Provides appropriate notification of schedule to
the employee, client, contract agency, supervisor, and others as
appropriate. Monitors overtime and mileage records of employees.
Responds to emergency calls and arranges schedule accordingly.
Provides direction to direct care employees and communicates with
supervisors as needed to assure safe and effective coverage of
client needs. Assigns Agency staff to clients as directed by the
licensed professional staff, care plan and service request. Assures
employees receive complete and accurate directions and information
about client needs as directed by licensed professional staff, care
plan and service request. Reports any scheduling changes and/or
client concerns to supervisor. Notifies client of changes and
monitors employee performance in areas of dependability,
responsiveness, timeliness, and client concerns. Participates in
the evaluation and performance review of field staff. Verifies time
records with schedules. Follows up with employee on scheduling
problems encountered by the on-call staff. Participates in
determining hiring needs. Minimizes substitution of employees and
maximizes permanent coverage. Maintains adequate numbers of
available on-call staff. Notifies Supervisor/Human Resource
Department of staff needs. Meets with nursing and marketing staff
to anticipate needed coverage (new clients increased needs).
Maintains confidentiality in all aspects of the job. Respects the
confidentiality of information in client and employee records.
Shares information in accordance with Agency policy. Protects
documents in a manner that prevents unauthorized access. Performs
job in compliance with Agency policies and procedures as well as
community and professional standards. Assures compliance with
applicable state, federal, CHAP, and Joint Commission standards.
Attends meetings and educational programs as required. Accepts
responsibility for personal and professional development.
Participates in the Agencys ongoing quality improvement activities.
Performs other related duties and responsibilities as deemed
necessary. PHYSICAL/ENVIRONMENTAL DEMANDS The information below is
intended to describe the general context/requirements for
performance of this job. During a typical workday, this position
requires the activities listed. It is not to be considered an
exhaustive statement of duties, responsibilities, or requirements
and does not limit the assignment of additional duties.
Keywords: ComForCare Home Health Care - Canton, Nantucket , Scheduler, Healthcare , Norwood, Massachusetts
