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Remote Medical Receivables Specialist - Sign-on Bonus!!

Company: Vengroff , Williams & Associates , Inc.
Location: Nantucket
Posted on: January 8, 2022

Job Description:

Position Description/Overview:





The Patient Receivables Specialist will be responsible to initiate contact with patients as a client customer care specialist. They will be required to effectively explain the balance due and the options and process of making payment(s) in a professional and helpful manner. The ability to provide solutions to the patient and assist in satisfaction of the balance or, if necessary structure payment plans.



CORE RESPONSIBILITIES/REQUIREMENTS:



--- Deliver excellent customer service, written and oral to patients and clients.

--- Accurately research patient accounts and clarify outstanding issues that may hinder final payment.

--- Must possess the ability to follow processes and/or specific details in respect of client/customer accounts.

--- A high level of accuracy and quality control is required, including error free customer reports.

--- Develops and maintain positive client-patient relationships.

--- Must have the ability to retain multiple aspects of client requirements and carry out assignments with minimum guidance/supervision.

--- Accurately document and maintain records within multi-systems: ERM, Billing Platforms, RCM Platform.

--- Accurately interprets and answer patient invoicing questions in respect of invoices and EOB's.

--- Builds and maintains a professional rapport with patients, providers, clients and team members to resolve any patient questions.

--- Ability to work in a fast-paced, structured, dynamic and high-transaction environment.

--- Self-motivated and adaptable to coaching environment

--- Accommodates schedule changes when necessary being flexible/versatile/reliable and trustworthy in the performance of the job.

--- All other duties as assigned.



Education / Experience:



--- Minimum 2+ Year Degree and/or combination of education or experience in RCM healthcare-patient receivables.

--- 2+ Years' experience working with RCM medical software - billing/coding

--- ABA (Applied Behavioral Analysis) billing preferred

--- Intermediate/Advanced Excel, Work and Outlook skills

--- Language fluency in Spanish is a plus
PI159876185

Keywords: Vengroff , Williams & Associates , Inc., Nantucket , Remote Medical Receivables Specialist - Sign-on Bonus!!, Healthcare , Nantucket, Massachusetts

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