Remote Medical Receivables Specialist - Sign-on Bonus!!
Company: Vengroff , Williams & Associates , Inc.
Posted on: January 8, 2022
The Patient Receivables Specialist will be responsible to initiate
contact with patients as a client customer care specialist. They
will be required to effectively explain the balance due and the
options and process of making payment(s) in a professional and
helpful manner. The ability to provide solutions to the patient and
assist in satisfaction of the balance or, if necessary structure
--- Deliver excellent customer service, written and oral to
patients and clients.
--- Accurately research patient accounts and clarify outstanding
issues that may hinder final payment.
--- Must possess the ability to follow processes and/or specific
details in respect of client/customer accounts.
--- A high level of accuracy and quality control is required,
including error free customer reports.
--- Develops and maintain positive client-patient
--- Must have the ability to retain multiple aspects of client
requirements and carry out assignments with minimum
--- Accurately document and maintain records within multi-systems:
ERM, Billing Platforms, RCM Platform.
--- Accurately interprets and answer patient invoicing questions in
respect of invoices and EOB's.
--- Builds and maintains a professional rapport with patients,
providers, clients and team members to resolve any patient
--- Ability to work in a fast-paced, structured, dynamic and
--- Self-motivated and adaptable to coaching environment
--- Accommodates schedule changes when necessary being
flexible/versatile/reliable and trustworthy in the performance of
--- All other duties as assigned.
Education / Experience:
--- Minimum 2+ Year Degree and/or combination of education or
experience in RCM healthcare-patient receivables.
--- 2+ Years' experience working with RCM medical software -
--- ABA (Applied Behavioral Analysis) billing preferred
--- Intermediate/Advanced Excel, Work and Outlook skills
--- Language fluency in Spanish is a plus
Keywords: Vengroff , Williams & Associates , Inc., Nantucket , Remote Medical Receivables Specialist - Sign-on Bonus!!, Healthcare , Nantucket, Massachusetts
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