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Patient Care Director - Taunton

Company: New England Sinai Hospital
Location: Taunton
Posted on: June 21, 2019

Job Description:

KEY RESPONSIBILITIES:Resource AllocationFiscal ResponsibilityPrepares operating and capital budget, meets or is under expense targets and where applicable, revenue projections.Conserves organizational resources by maximizing asset utilization and developing and implementing cost saving measures.StaffingManages and utilizes personnel effectively to achieve proper staffing and optimum resource management.Monitors turnover, overtime and absenteeism. KEY RESPONSIBILITIES: Leadership SkillsProblem-SolvingFocuses staff on efficient and effective problem solving approaches. Insures follow-up activities are planned and executed.Decision Making/Critical ThinkingIdentifies problems, gathers information, selects course of action, makes timely decisions and notifies all parties involved.Delegation Fosters staff involvement in the department by delegating responsibility appropriately.Maintains control over areas of responsibility and monitors progress of delegated work.Creativity and InitiativeInitiates change by generating ideas and solutions.Shows enthusiasm and acceptance of new approaches.Planning and DevelopmentEstablishes long and short term plans to meet future needs.Monitors, plans and adheres to schedule.Sets goals that are attainable, measurable, realistic and are congruent with the hospitals and Steward Healthcare System's Includes staff in department goal setting.Role ModelLeads by example.Fosters pride, collaboration and commitment among members of Morton Hospital and Steward Health Care and the community that it serves.Honors team values and agreements. Leadership Skills Customer CommitmentService ExcellencePractices and engenders a superior customer service philosophy among staff.Performance ImprovementSupports Performance Improvement Process and encourages committee participation by staff.Participates in and manages performance improvement initiative in own and other areas.MissionUpholds the mission and philosophy of Morton Hospital and Steward Healthcare Customer Commitment Personal Commitment Maintains clinical competencies and strives to keep current with new technology and concepts in area of responsibility. Maintains competencies necessary to provide direct care or service to the age of patients served in assigned service area. Completes annual mandatory education requirements and participates in appropriate hospital management training and development workshops. Personal Commitment Employee Commitment Encourages cooperation and teamwork in accomplishing results. Completes performance evaluations in a timely mannerActively seeks and acts on ways to improve team effectiveness. Provides training and development for employees to support professional and personal growth, enhance job performance and improve operational effectivenessCommunicates specific responsibilities and performance standards to each employee.Provides positive and constructive feedback based on employee's performance and develops a plan of action as needed.Holds staff meetings at least once per month and makes meeting minutes available to staff. Is available/accessible to staff.Ensures that all staff have attended required education programs and includes staff in department goal setting.Responses timely to all grievances providing opportunity for personal feedback from employee and union representative relative to any alleged contract violation with a goal toward positive resolution and commitment to comply with all expectations as outlined in the applicable collective bargaining agreement. Employee Commitment Organizational CommitmentCommunicationSelects appropriate form of communication to convey information. Creates an atmosphere in which clear and timely information flows between self and others and interdepartmentally.Maintains positive attitude and fosters effective relationships within own and other departments.Policies/ProceduresAdheres to hospital policies and procedures and identifies how policies and procedures can be modified to improve/strengthen organizational performance.Review, develop, and implement departmental policies and proceduresCorporate Compliance Monitors all processes to insure that all compliance and regulatory standards are met.Fosters and maintains a safe working environment. Management of Time and ResourcesCompletes work assignments within an acceptable time frame.Uses time and resources to the best possible advantage for successful completion of job responsibilities.Develops and maintains efficient working relationships.Is reliable in respect to attendance and punctuality.Recognizes the importance of team efforts and partners with others to achieve positive outcomes.Quality:Is part of a team effort to insure quality services.Offers creative solutions or alternatives to issues or concerns.Produces quality results.Continually strives to improve the quality of work.Accepts responsibility for all work performed and takes appropriate corrective action as needed. Organizational Commitment CUSTOMER SERVICE SKILLS:Is cooperative in interactions, treating customers with courtesy, respect and compassion.Is patient when responding to questions and answers questions appropriately.Responds to requests in a timely manner.Handles interruptions in a skillful way.Maintains a professional appearance and demeanor.Strives to prevent/resolve customer concerns to the customer's satisfaction. CUSTOMER SERVICE SKILLS: REQUIRED KNOWLEDGE & SKILLS:Demonstrated knowledge of clinical and professional practice issues and processes. REQUIRED KNOWLEDGE & SKILLS: EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:Qualifications:BS in NursingCurrent MA RN licensure. MS in Nursing or related field preferred, or matriculated in a Masters of Nursing Program or related field. Minimum of 7-10 years of clinical nursing experience with three years of progressive management and leadership experience required.Certification in specialty preferred (see specialties identified below). EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: Specialties:Medical/SurgicalOutpatient ServicesMaternity ServicesNursing SupervisorCritical Care and TelemetryEmergency ServicesBehavioral HealthSurgical Services Specialties:

Keywords: New England Sinai Hospital, Nantucket , Patient Care Director - Taunton, Executive , Taunton, Massachusetts

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