Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

Company: Ernst & Young Advisory Services Sdn Bhd
Location: Boston
Posted on: May 24, 2025

Job Description:

Press Tab to Move to Skip to Content LinkLocation: ChicagoOther locations: Anywhere in CountryDate: May 14, 2025Requisition ID: 1607674Location: Anywhere in CountryAt EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.The opportunityEY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.This is a rapidly growing area, so you will have plenty of opportunity to develop your skillset to meet the growing demands of the digital landscape. Most of your time will be spent embedded with our clients' teams, providing a unique business perspective on innovation and competitiveness in this ever-changing industry.As a Senior Manager in Technology Transformation Program DeliveryYou will be at the forefront of driving change and innovation within our organization. Your role involves building and managing the delivery of technology transformation projects and programs aligned with organizational strategy to achieve desired outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, leading both technical and non-technical project teams in developing and implementing technology solutions and infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.Your key responsibilitiesAs a leader in Technology Transformation Program Delivery, you will be responsible for the effective management and delivery of complex processes, solutions, and projects, maintaining focus on quality and risk management. This role involves:

• Providing leadership and direction to teams up to and including Managers across multiple activities.
• Leading teams with broad visibility to achieve performance objectives.
• Managing client relationships, revenue, and commercial aspects as needed.
• Travel requirements: Regularly as needed by external clients.Skills and attributes for successTo thrive, you need a deep understanding of project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and best practices. You should also have:

• Strategic vision development for clients' business plans
• Effective communication of strategic visions to clients and their teams
• Assessment of client business models and identification of new revenue opportunities
• Collaboration with EY teams across design, architecture, technology, and services
• Participation in pitches and business development
• Contribution to domain expertise and thought leadership
• Knowledge of industry-specific business and technology practices
• Willingness to travel based on client needsQualificationsYou must have:
  • Typically, 5-7 years of relevant experience working with Salesforce (Sales, Service, Platform)
  • Experience in at least three of the following areas, focusing on IoT and XaaS: solution architecture, ERP, CRM, e-commerce, content management, analytics, cloud delivery, web development, social media, knowledge management, UX, enterprise data migration
  • 5+ years in platforms such as Microsoft Office 365, Azure, SharePoint, Dynamics, Salesforce, Sprinklr, Adobe, SiteCore, WordPress, Hippo, Drupal, GE Proficy, JDA, NetSuite, SAP Hybris, iOS, Android
  • Strong communication, presentation, client service, and technical writing skills
  • Knowledge of best practices, benchmarking, and prior consulting experience
  • Willingness to travelPreferred qualificationsDegree in Computer Science, IT, Engineering, MIS, Mathematics; Master's preferred. Certifications are highly valued.What we look forIndividuals passionate about technology and innovation, with a proven record of leading successful transformation projects, capable of navigating complex challenges, building relationships, and driving change.What we offer youWe'll develop future-focused skills, provide world-class experiences, and empower you in a flexible, inclusive environment. Our comprehensive package includes competitive salary ranges ($169,900-$388,200; NYC/Washington/California higher), benefits, and a hybrid work model. Vacation and leave policies support your well-being.Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis.For California residents, additional info is available .EY upholds high ethical standards and integrity, expecting all candidates to demonstrate these qualities.About EYEY builds a better working world through innovative solutions, data, AI, and technology, across assurance, consulting, tax, strategy, and transactions, in over 150 countries. We are committed to diversity, equity, and inclusion, providing equal opportunities and accommodations for candidates with disabilities.
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Keywords: Ernst & Young Advisory Services Sdn Bhd, Nantucket , Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location, Executive , Boston, Massachusetts