Club Manager
Company: Ocean Edge Resort & Golf Club
Location: Brewster
Posted on: May 15, 2023
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Job Description:
Ocean Edge is excited to announce the exceptional career
opportunity of Club Manager. Qualified candidates will thrive in a
hospitality environment and be highly focused on providing superior
service.
General Purpose:
Manages all aspects of the Club including its activities and the
relationships between the Club, Troon Golf, Ownership group, and/
or the Board of Directors, members, guests, associates, community,
government and industry.
Essential Duties:
-Administers Club policies and procedures established by the Board
of Directors and/or Ownership group.
-Plans, develops and approves specific operational policies,
programs, procedures and methods in concert with general
policies.
-Monitors monthly and other financial reports/statements on a
daily, weekly and monthly basis for the facility and takes
effective corrective action when necessary.
-Coordinates the development of the Club's long-range and annual
(business) plans.
-Works with Troon Golf Human Resources Department to establish a
basic personnel policy; initiate and monitor policies relating to
personnel actions and training and professional development
programs.
-Responsible for interviewing, hiring, training, planning,
assigning, and directing work, evaluating performance, rewarding,
and disciplining associates; addressing complaints and resolving
problems.
-Directly manages department members that may include, but is not
limited to: Assistant General Manager (Clubhouse Manager); Food and
Beverage Director; Membership Director; Golf Professional;
Superintendent; Tennis Professional; Athletic Club Manager;
Administrative Assistant.
-Attends conferences, workshops and meetings to keep abreast of
current information and developments in the field.
-Coordinates development of operating and capital budgets according
to the budget calendar; monitors monthly and other financial
statements for the Club; takes effective corrective action as
required.
-Coordinates and serves as ex-officio member of the Board of
Directors and other appropriate Club standing committees.
-Provides advice and recommendations to the President and
committees about construction, alterations, maintenance, materials,
supplies, equipment and services not provided in approved plans
and/or budgets.
-Consistently ensures that the Club is operated in accordance with
all applicable local, state and federal laws.
-Oversees the care and maintenance of all the Club's physical
assets and facilities.
-Ensures the highest standards for food, beverage, sports and
recreation, entertainment and other Club services.
-Establishes and monitors compliance with Troon Golf Procurement
purchasing policies and procedures.
-Participates in outside activities that are judged as appropriate
and approved by the Board of Directors/Ownership group to enhance
the prestige of the Club; broadens the scope of the Club's
operation by fulfilling the public obligations of the Club as a
participating member of the community.
-Reports member infractions to the Board of Directors/Ownership
group for necessary action.
-Serves as liaison between all management staff and the Board of
Directors.
-Maintains relations with police, fire, liquor control board,
health department and other governmental agencies.
-Performs competitive analyses on Clubs and other businesses
providing member alternatives through personal observations and
historical reports.
-Handles emergencies such as fires, accidents and breaches of
security or house rules promptly and in person. Emphasizes
prevention through training, inspection and preventive
enforcement.
-Convenes and presides over meetings with departmental managers;
conducts all-facility personnel meetings.
-Gives direction to and works closely with vendors, outside
contractors, firms and individuals providing services, lease
agreements, or contracts to the Club.
-Oversight of beach, recreation & fitness center, tennis,
membership pools (6), golf operations and golf course
maintenance
- Reports directly to Troon VP of Operations and Resort General
Manager
Education/Experience:
-Bachelor's degree (BA); or four to six years related experience
and/or training; or equivalent combination of education and
experience. (Multi-course facilities may require more
experience.)
Certificates/Licenses:
-Class A member of PGA/LPGA member preferred
Job Knowledge, Skill, and Ability Preferences:
-Ability to read and speak English may be required in order to
perform the duties of the job
-Knowledge of Microsoft Office applications.
About Troon
Troon started as one facility in 1990 and has since grown to become
the world's largest professional club management company. We offer
careers around the world at all levels of golf operations,
opportunities for professional development, growth opportunities
and a comprehensive benefits package. Our goal is to create
extraordinary guest and member experiences through personalized
service, consistency, and uncompromising attention to detail. For
more information about the Troon Experience, please visit
https://www.troon.com/ .
Keywords: Ocean Edge Resort & Golf Club, Nantucket , Club Manager, Executive , Brewster, Massachusetts
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