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Nurse Manager, Float Pool and Staffing Office

Company: Cape Cod Healthcare Inc.
Location: Barnstable
Posted on: November 21, 2022

Job Description:

Purpose of Position The Manager is responsible for overall coordination of staffing and scheduling of Cape Cod Hospital and Falmouth Hospital assigned units ensuring that budget and patient care requirements are met. Plans, organizes, budgets, directs and controls all activities of assigned over flow units on a 24-hour basis when operating. Functions independently within broad scope of established policies and goals. Refers specific problems to the CNO/VP Patient Care where clarification, interpretation, or exception to hospital policy, may be required.Description

  • Responsible for tracking and generating reports for Managers, Human Resources, and Senior Leadership.
  • Manages overall operation of assigned overflow units and staffing office and ensures that needed and required policies, systems, procedures and standards are in effect and communicated to staff members on all shifts. Regularly reviews compliance through examination of records and reports, and discussion with supervisory and staff personnel.
  • Maintains current knowledge of Joint Commission and other applicable regulatory standards for assigned unit and staffing office. Ensures that policies and procedures are current, participates in inspections by Joint Commission, State Public Health representatives, makes corrections resulting from such surveys, and documents changes made and reports as required. Obtains legal policy advice as needed. Regularly updates knowledge of techniques and regulations appropriate to the age of the patients served on the particular nursing unit.
  • Interviews, selects, orients, schedules and assigns unit personnel. Counsels employees, recommends various personnel actions, takes appropriate disciplinary action for infractions of policy, resolves conflict among staff, and aids in resolution of grievances. Oversees and facilitates the staffing and scheduling process for assigned units. Conducts performance evaluations of assigned personnel and contributes evaluation information on other personnel as appropriate. Conducts evaluations for new staff prior to completion of probationary period. Supervises and evaluates clinical activities of contracted licensed nurses working within their department and ensures contracted licensed nurses know current policies and procedures.
  • Actively participates in related Labor Relations activities/meetings as they pertain to contractual language relevant to Staffing and Scheduling.
  • Maintains in depth knowledge and understanding of all staffing, budget, union language, scheduling and pay policies and procedures as well as an ability to effectively communicate this understanding.
  • Liaison to assist the IS team to help facilitate programming of the ATSS system, TESTs the system, upgrades and education. Provides training classes on ATSS for CCHC as needed.
  • Recommends positions and necessary staffing required, participates in preparation of unit operating and capital budgets, justifies need for additional staffing, reviews periodic performance reports to the budget, monitors patient charges and expenses, and maintains expenditures within allocated funds.
  • Handles all aspects related to employee time records prior to timecard processing. (I.e. sick calls, filling open shifts, sign ups and daily schedule reconciliation.)
  • Handles all apses related to employee time cards prior to payroll involvement and the electronic paperwork for payroll adjustments if paychecks are incorrect.
  • Responsible for safety and comfort of patients and health and safety of employees and provides for orientation to and practice of emergency procedures, fire drills, evacuation procedures, and internal/external disaster plans and procedures. Provides for orientation to and compliance with all infection control policies and procedures. Collaborates with hospital support services to provide a safe, clean and secure environment for patients, staff and visitors. Evaluates and sets standards for unit facilities and equipment, and monitors utilization of equipment, supplies and utilities.
  • Promotes open communication within the unit, department and with other units and departments. Maintains effective inter-shift communications with charge nurses, unit managers and off-shift supervisors to maintain continuity of care. Plans and conducts unit staff meetings. Provides input and standards in formulating patient care policy and procedures. Works with medical staff to coordinate medical and nursing management of patient care. Utilizes and promotes Quality Improvement standards and practice.
  • Supervises nursing activities related to patient care and sets standards for accurate reporting and recording of patients' symptoms, reactions and progress. Organizes patient care and ensures continuity of care based on physician orders and knowledge of clinical nursing needs of patients. Evaluates patient care through assessment, planning, intervention, re-evaluation, observation, written documentation, and comparison to established standards. Administers nursing care to patients, as needed, to maintain clinical skills and to assess patient requirements.
  • Interprets philosophy, goals, objectives, policies and procedures for personnel, patients, and the public. Provides for professional growth and development of nursing staff, encouraging formal and continuing education. Establishes climate conducive to meeting educational needs and efforts to unit. Provides direction to educational and teaching efforts of the department of the hospital. Collaborates with clinical instructors in planning, implementation and evaluation of clinical experience of affiliating students. Assumes responsibility for own personal continuing education and development needs; attends meetings, workshops and conventions to enrich personal knowledge, growth and skill in providing clinical care for patients.
  • Serves as a resource to other units in clinical specialty. Communicates with family members and health professionals regarding care of patients. Serves as patient advocate within guidelines found in the Patient Bill of Rights. Serves on nursing committees, hospital committees, or professional nursing organizations. Fosters good public relations for unit, department and hospital.
  • Assumes role of manager on designated weekends and holidays.
  • Weekend on call as required for emergent staffing issues.
  • Performs other work-related management duties and activities as assigned or requested.
  • Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
  • Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence. Qualifications
  • Current RN License in the Commonwealth of Massachusetts
  • Bachelor's degree or current enrollment required (BSN preferred, MSN or MBA a plus)
  • Current BLS Certification
  • Currently ACLS Certification
  • CPI (Crisis prevention) certification within 4 months (Provided by CCHC)
  • Three to five years of management experience in a Hospital setting required
  • Experience with staffing & scheduling required
  • Ability to multitask in a fast-paced environment
  • Strong computer skills to include Microsoft office, staffing platforms, etc.
  • Experience and execution with process improvement initiatives
  • Experience with general business operations preferred

Keywords: Cape Cod Healthcare Inc., Nantucket , Nurse Manager, Float Pool and Staffing Office, Administration, Clerical , Barnstable, Massachusetts

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